Privacy Policy
Last updated: April 5, 2026
Who We Are
ZABLEY is a sole proprietorship registered in Ontario, Canada, providing technology services including software development, AI automation, web services, hardware solutions, and IT support. This policy explains how we collect, use, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We collect personal information that you voluntarily provide to us through our website contact form, including:
- Your name
- Email address
- Phone number (if provided)
- The content of your message or project description
- Service type you are inquiring about
We may also collect technical information automatically when you visit our website, including your IP address, browser type, and pages visited, through our hosting provider (Cloudflare).
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiry or quote request
- To communicate with you about services you have requested
- To provide and deliver the services you have engaged us for
- To send follow-up communications related to your inquiry (within the scope permitted by CASL)
- To improve our website and services
We do not sell, rent, or trade your personal information to third parties. We do not use your information for marketing purposes unless you have provided express consent.
Third-Party Services
Our website uses the following third-party services that may process your data:
- Cloudflare — website hosting and content delivery. Cloudflare may collect technical data such as IP addresses for security and performance purposes.
- FormSubmit — contact form processing. Form submissions are transmitted through FormSubmit's servers to deliver your message to us.
These third parties are bound by their own privacy policies and are only used to the extent necessary to operate our website and respond to your inquiries.
Cookies
Our website uses essential cookies required for the site to function properly, including cookies set by our hosting provider Cloudflare for security purposes. We do not use advertising or tracking cookies. If we add analytics or non-essential cookies in the future, we will update this policy and request your consent before setting them.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Inquiry data is typically retained for up to two years after our last communication. You may request deletion of your data at any time.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. Our website is served over HTTPS with TLS encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights Under PIPEDA
You have the right to:
- Know what personal information we hold about you
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for the use of your information
- File a complaint with the Office of the Privacy Commissioner of Canada
Canadian Anti-Spam Legislation (CASL)
We comply with CASL. When you submit an inquiry through our contact form, we will only send you communications related to that inquiry. We will not add you to any marketing or newsletter list without your express opt-in consent. All commercial electronic messages we send include our business name, contact information, and an unsubscribe mechanism.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy, wish to access or correct your personal information, or want to file a privacy-related complaint, contact us at:
ZABLEY
Email: info@zabley.ca
Simcoe County, Ontario, Canada
You may also contact the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.